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Big Cypress Lodge Memphis, Tennessee
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Big Cypress Lodge › FAQs

Know before you go

Big Cypress Lodge FAQs

Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.

164 answersLast verified Nov 13, 2026By BookResorts

The basics

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Where is Big Cypress Lodge located?

Big Cypress Lodge is at 1 Bass Pro Drive, Memphis, Tennessee, 38105, inside the Bass Pro Shops Pyramid.

What is the phone number for Big Cypress Lodge reservations?

BookResorts agents are available 24/7 at +1 (888) 605-1350 to help with bookings and questions.

Is Wi‑Fi included at Big Cypress Lodge?

Yes, complimentary Wi‑Fi is included with your stay.

Does Big Cypress Lodge have a swimming pool?

No, Big Cypress Lodge does not have a swimming pool; rooms overlook an indoor bayou/swamp ecosystem or city/river views.

Are parking and valet available at Big Cypress Lodge?

Yes; overnight parking is available with a required nightly parking fee covering valet or self‑parking, and valet is recommended.

Is Big Cypress Lodge smoke-free?

Yes, the property is completely non‑smoking throughout all guest rooms and indoor common areas.

What on-site activities are available at Big Cypress Lodge?

On-site activities include the Sky High Ride and glass observation deck, a 13‑lane bowling alley, archery, the Bass Pro Shops retail complex, and daily aquarium fish feedings.

Does Big Cypress Lodge include Sky High Ride tickets with a stay?

Yes, complimentary Sky High Ride tickets are included with a stay at Big Cypress Lodge.

Is Big Cypress Lodge pet-friendly?

Big Cypress Lodge welcomes up to two dogs per room for an additional fee; service animals are allowed at no extra charge.

Age policy & families

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Is Big Cypress Lodge suitable for families with children?

Yes, Big Cypress Lodge welcomes children of all ages and offers family rooms, a children's play area, and a children's menu.

What is the minimum age to check in at Big Cypress Lodge?

The lead guest checking in must be 21 years or older.

Are children charged the adult rate at Big Cypress Lodge?

Children 13 and older are billed at the adult rate.

Can families ride the Sky High Ride together at Big Cypress Lodge?

Yes; complimentary Sky High Ride tickets are included with a stay and families can ride together, subject to Sky High Ride operating hours.

Does Big Cypress Lodge have kid-friendly dining options?

Yes; the hotel has a children's menu and on-site restaurants that welcome guests of all ages.

Are there children's activities inside the Pyramid near Big Cypress Lodge?

Yes; children can enjoy activities such as the bowling alley, aquarium fish feedings, and features inside the Bass Pro Shops complex.

Can I leave my child alone in a guest room at Big Cypress Lodge?

The property's policies about unattended children are not specified here; for safety guidance contact the hotel directly or BookResorts.

Are cribs or rollaway beds available at Big Cypress Lodge?

Specific availability of cribs or rollaway beds is not listed here; please contact the hotel or BookResorts to confirm and request these items.

Check-in & hotel policies

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What time is check-in and check-out at Big Cypress Lodge?

Check‑in begins at 4 PM and check‑out is at 11 AM.

Can I request early check-in at Big Cypress Lodge?

Early check‑in before 4 PM may be available upon request for a $50 plus tax fee, subject to room availability.

Are guests allowed to use facilities before official check-in at Big Cypress Lodge?

Yes, guests are welcome to enjoy the property's facilities prior to official check‑in on the day of arrival.

Is there a security or authorization hold at Big Cypress Lodge at check-in?

Yes, a $100 authorization hold is placed on the guest's account at check‑in.

What are the late check-out fees at Big Cypress Lodge?

Late check‑out fees are $50 after 11 AM, a half‑day rate after 1 PM, and a full‑day rate after 3 PM unless pre‑approved.

Do I need to show ID and a credit card when checking in at Big Cypress Lodge?

Yes, guests must present a photo ID and credit card at check‑in.

Is parking charged at Big Cypress Lodge?

Yes, overnight guests are charged a required parking fee per night that covers valet or self‑parking.

Does Big Cypress Lodge provide a shuttle service?

Yes, Big Cypress Lodge offers a complimentary on‑demand shuttle to the downtown Memphis area; guests request it via the shuttle app and service runs on a first‑come, first‑served basis.

What payment methods does Big Cypress Lodge accept?

The property accepts major credit cards including Mastercard, Visa, and American Express; some listings also note Discover.

Rooms & suites overview

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What room types are available at Big Cypress Lodge?

Big Cypress Lodge offers Interior Room, Duck Cabin, Exterior Room, Fly Fishing Lodge, Terrace Room, Terrace Suite, and Treehouse Room.

How many guestrooms does Big Cypress Lodge have?

The property has 103 individually decorated guestrooms.

What bed configurations are offered in the Interior Room at Big Cypress Lodge?

Interior Room options include 1 King Bed or 2 Queen Beds.

What bed configuration does the Duck Cabin at Big Cypress Lodge have?

The Duck Cabin has 1 King Bed.

What beds are in the Fly Fishing Lodge at Big Cypress Lodge?

Fly Fishing Lodge includes 1 King Bed and 1 Queen Bed.

Which rooms have screened‑in porches or views at Big Cypress Lodge?

Many rooms feature screened‑in porches that overlook the indoor cypress swamp or offer views of downtown Memphis and the Mississippi River.

Does Big Cypress Lodge offer suites with larger living spaces?

Yes, the Terrace Suite is offered as a suite option; additional details about suite amenities should be confirmed with the hotel or BookResorts.

Are Treehouse Rooms different from other room types at Big Cypress Lodge?

Treehouse Rooms are an elevated, themed room type available with 1 King Bed or 2 Queen Beds, designed to reflect the property's treehouse concept.

Are rooms at Big Cypress Lodge non‑smoking?

Yes, all guestrooms at Big Cypress Lodge are non‑smoking.

Room by room

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Interior Room

What is the view from the Interior Room at Big Cypress Lodge?

This room has a resort view . Big Cypress Lodge is built inside the Bass Pro Shops Pyramid in Memphis, so your stay is wrapped in the lodge's indoor cypress-and-swamp atmosphere rather than a typical city outlook.

How are the beds arranged and how many people can the room sleep?

You can choose 1 King or 2 Queen Beds . The room sleeps up to 4 guests , and the pillowtop mattresses suit couples, families or small groups. Extra beds and rollaways are not offered, so pick the bed setup that fits your party.

How big is the Interior Room and how is it laid out?

The room measures 518 sq. ft. It has room for sleeping, a dining table and a desk, plus a fridge, minibar, toaster and electric kettle, so it works for a longer stay as well as a short one.

What is the bathroom like?

The private bathroom has a deep soaking bathtub, a separate rainfall shower, bathrobes, free toiletries, shampoo, soap, towels and a hair dryer.

Is the room accessible for guests with mobility needs?

Accessible features are available, including a grab bar near the toilet, a raised toilet seat, and a low-height counter and sink . The room also offers wheelchair accessibility. Service animals are welcome in all accommodations at no extra fee.

What is included with a stay in this room?

Your stay includes complimentary Wi-Fi , the 24-hour fitness center, complimentary Sky High Ride tickets, the complimentary on-demand shuttle around downtown Memphis, and 24-hour business center access. Valet parking is also part of the stay. Overnight parking carries a required fee of $20 plus tax per night, covering valet or self-parking.

Is the Interior Room a good choice for families?

Yes. Children of all ages are welcome, and the room offers a free crib and connecting rooms for larger groups. The hotel has a children's play area and children's menu. Children 13 and over are charged as adults, and the guest checking in must be at least 21.

Is there a swimming pool, and where can I eat?

Big Cypress Lodge has no swimming pool . Guests can use the 24-hour fitness center and, for activity, the Sky High Ride and the Fishbowl bowling alley. Dining is in the Pyramid: The Lookout at the Pyramid, Wahlburgers Wild (with breakfast from 7AM), The Fishbowl bar and The Den Bar & Lounge. Room service runs limited hours.

What are check-in and check-out times?

Check-in begins at 4 PM and check-out is at 11 AM. Early check-in may be requested for $50 plus tax, subject to room availability. You are welcome to use the facilities before your room is ready. Please bring a photo ID and credit card, as a $100 authorization hold is placed at check-in.

Can I bring my dog?

Big Cypress Lodge welcomes up to two dogs of any size for $75 per pet, per stay. Only dogs are permitted, and they may not be left unattended in the room.

Duck Cabin

What does the Duck Cabin look out on?

The Duck Cabin has a screened porch with a resort view . It looks toward the indoor cypress environment inside the Pyramid, which includes tall cypress trees, fish ponds and alligators. Big Cypress Lodge rooms are modeled after cabins, fishing lodges and treehouses, so the outlook is part of the lodge atmosphere.

How big is the Duck Cabin and what is the layout?

The Duck Cabin is 530 sq. ft. with one bedroom . It has a dining table for in-room meals, a screened porch, and a private bathroom. The décor follows the rustic lodge theme found throughout Big Cypress Lodge.

What is the bathroom like?

The private bathroom has a deep soaking bathtub and a separate rainfall shower . Bathrobes, free toiletries, shampoo, soap, towels and a hair dryer are provided.

Is the Duck Cabin accessible for guests with mobility needs?

The room's accessibility features include a grab bar near the toilet, a raised toilet seat, and a low-height counter and sink , and it is set up for wheelchair accessibility. Service animals are welcome in all accommodations at no extra fee.

What can I eat or drink in the room?

The room has a minibar, a refrigerator, an electric kettle, a toaster and complimentary bottled water , plus a dining table. Limited-hours room service is also available. In-room dining runs 11 AM to 9 PM Sunday to Thursday and 11 AM to 10 PM Friday and Saturday.

What is included with a Duck Cabin stay at Big Cypress Lodge?

Your stay includes complimentary Sky High Ride tickets , the 24-hour fitness center on level three, complimentary Wi-Fi, 24-hour business center access and the complimentary on-demand shuttle to downtown Memphis and Beale Street. Spa treatments and breakfast are charged separately. Overnight parking, valet or self-park, is $20 + tax per night.

Is there a pool, and where can I eat on site?

Big Cypress Lodge has no swimming pool . The indoor cypress swamp with its alligators and fish ponds is a scenery feature, not a place to swim. For dining, The Lookout at the top of the Pyramid serves lunch and dinner. Wahlburgers Wild on the main floor serves breakfast from 7 to 10 AM daily, and The Den Bar & Lounge on the third floor opens in the evening.

What are check-in and check-out times, and can I arrive early?

Check-in begins at 4 PM and check-out is at 11 AM . The lead guest must be 21 or older and show a photo ID and credit card. A $100 authorization hold is placed at check-in. Early check-in may be available on request for $50 + tax, subject to room availability. You can use the hotel facilities before your room is ready.

How do I get to the lodge from Memphis International Airport?

Memphis International Airport (MEM) is the nearest airport, roughly a 17 to 26 minute drive away. The lodge's complimentary shuttle covers the downtown area only and there is no dedicated airport shuttle. Rideshare or taxi is the usual way to arrive.

Exterior Room

What is the view from the Exterior Room at Big Cypress Lodge?

The Exterior Room is a resort-view room overlooking the lodge grounds. Big Cypress Lodge is built inside the Memphis Pyramid, so you are staying in a rustic, cabin-style setting. Rooms across the lodge are modeled after cabins, fishing lodges and treehouses among cypress trees.

What is the bathroom like?

The private bathroom has a deep soaking bathtub and a separate rainfall shower . It also comes with bathrobes, towels, a hair dryer, shampoo, soap and free toiletries. Accessible features include a grab bar near the toilet, a raised toilet seat and a low-height counter and sink.

Is the Exterior Room wheelchair accessible?

Yes, the room is wheelchair accessible . It has a grab bar near the toilet, a raised toilet seat and a low-height counter and sink. Service animals are welcome in all accommodations at no extra fee.

Can I book connecting rooms for a larger group?

Connecting rooms are available , which helps larger families or groups stay side by side. The Exterior Room itself sleeps four and has no rollaway option, so connecting rooms are the way to add space.

What can I use in the room for snacks and drinks?

The room has a minibar, a refrigerator, an electric kettle and a toaster , with complimentary bottled water. Dining is also close by. Wahlburgers Wild on the main floor serves breakfast from 7 AM, and The Lookout at the Pyramid serves lunch and dinner. Room service runs during limited hours.

Does Big Cypress Lodge have a pool, and is the room suitable for families?

There is no swimming pool on site. The lodge overlooks an indoor cypress swamp with alligators and fish ponds. Families are welcome. Children of all ages can stay, and those 13 and over are charged as adults. The lead guest checking in must be 21 or older . With a children's play area and a 13-lane bowling alley in the Pyramid, the 4-guest Exterior Room works well for families.

What are the check-in and check-out times, and can I bring my dog?

Check-in begins at 4 PM and check-out is at 11 AM. Early check-in may be requested for a $50 plus tax fee, subject to room availability. You can use the facilities before your room is ready. Two dogs of any size are welcome for $75 per pet, per stay . Cats are not permitted and pets cannot be left unattended in the room.

How do I get from Memphis International Airport and around downtown?

Memphis International Airport (MEM) is roughly a 17 to 26 minute drive . Rideshare and taxis are the common way to reach the lodge, and the hotel can arrange a transfer. The complimentary on-demand shuttle covers downtown Memphis, including Beale Street and FedExForum events. It does not serve the airport. Request it through the shuttle app, and it runs first-come, first-served until 10 PM.

Fly Fishing Lodge

What is the view from the Fly Fishing Lodge at Big Cypress Lodge?

The Fly Fishing Lodge is a resort-view room. Rooms at Big Cypress Lodge are built inside the Memphis Pyramid and are modeled after cabins, fishing lodges and treehouses among cypress trees. The hotel's screened-in porches look out over either the indoor cypress swamp or downtown Memphis and the Mississippi River.

Is the Fly Fishing Lodge suitable for families with children?

Yes. Big Cypress Lodge welcomes children of all ages, and a free crib is available in this room on request. Children 13 and older are charged as adults. The lead guest checking in must be 21 or older. The hotel also has a children's play area and a children's menu.

What is the bathroom like in this room?

The private bathroom has a deep soaking bathtub and a separate shower with a rainfall showerhead. It also comes with bathrobes, free toiletries, shampoo, soap, towels and a hair dryer. The room is built for accessibility, with a grab bar near the toilet, a raised toilet seat, a low-height counter and sink, and wheelchair accessibility.

What can I eat and drink in the room?

The Fly Fishing Lodge has a dining table, refrigerator, minibar, electric kettle and toaster , plus free bottled water. Room service runs with limited hours: 11 AM–9 PM Sunday–Thursday and 11 AM–10 PM Friday–Saturday. Wahlburgers Wild, with breakfast from 7 AM, is on the main floor of the Pyramid. The Lookout at the Pyramid serves lunch and dinner at the top, so reservations there are recommended.

Does Big Cypress Lodge have a swimming pool?

There is no swimming pool on site , so plan around that when choosing this room. Guests instead have the 24-hour fitness center on level three, included with the stay. They can also ride the Sky High Ride, bowl at the 13-lane Fishbowl alley, and look out over the indoor swamp with its alligators and fish ponds. Guests can also use the Mississippi Terrace, which has fire pits and views of Downtown Memphis.

What is included with a stay in the Fly Fishing Lodge?

Your stay includes complimentary wifi, the 24-hour fitness center, Sky High Ride tickets, complimentary on-demand shuttle service and 24-hour business center access . Overnight parking at the Pyramid carries a required $20 + tax per night fee, which covers valet or self-parking. The hotel recommends valet, which uses a gated lot with 24-hour video surveillance.

How do I get around from the lodge, and what about the airport?

The complimentary shuttle serves the downtown Memphis area, including Beale Street and FedExForum. You request it through the JM Nature Resort Shuttle app, and it runs first-come, first-served until 10 PM. Memphis International Airport (MEM) is roughly a 17–26 minute drive away. The lodge does not run a dedicated airport shuttle, but it can arrange a transfer, and rideshare or taxis are the usual choice.

What should I know about check-in, check-out and pets?

Check-in begins at 4 PM and check-out is at 11 AM . Early check-in may be available on request for $50 + tax, subject to room availability. You can use the hotel's facilities before your room is ready. Bring a photo ID and credit card; a $100 authorization hold is placed at check-in. Two dogs are welcome for $75 per pet, per stay, and service animals stay free. The hotel is entirely non-smoking.

Terrace Room

What does the Terrace Room at Big Cypress Lodge look out on?

The Terrace Room has a resort view from a screened-in terrace. Big Cypress Lodge sits inside the Bass Pro Shops Pyramid, and its screened-in porches look over either the indoor cypress swamp or downtown Memphis and the Mississippi River.

Does the Terrace Room have a private outdoor space?

Yes. It has screened-in terrace access , so you can sit out and enjoy the lodge's indoor-cypress atmosphere without leaving your room.

What is the bathroom like?

The private bathroom has a deep soaking bathtub and a separate rainfall shower . It also comes with bathrobes, free toiletries including shampoo and soap, a hair dryer and towels.

Is the Terrace Room wheelchair accessible?

It includes wheelchair accessibility , a grab bar near the toilet, a raised toilet seat and a low-height counter and sink. Service animals are welcome in all accommodations at no extra fee.

What can I use in the room for eating and working?

There is a dining table, desk, refrigerator, minibar, electric kettle and toaster , plus free bottled water. Room service runs on limited hours, Sunday to Thursday 11 AM–9 PM and Friday to Saturday 11 AM–10 PM. Wi-Fi is complimentary.

What is included with a stay in the Terrace Room?

Your stay includes complimentary Wi-Fi, the 24-hour fitness center, Sky High Ride tickets, the downtown shuttle and 24-hour business center access . The Sky High Ride is the glass elevator to the observation deck at the top of the Pyramid.

Is the Terrace Room suitable for families, and is there a pool?

With two Queen beds and room for four, it suits families or small groups . Children of all ages can stay, and those 13 and over are charged as adults. The lead guest must be 21 or older to check in. The lodge has no swimming pool , but it does have an indoor swamp with alligators, a bowling alley and a Bass Pro Shops store.

Where can I eat without leaving the building?

The Lookout at the top of the Pyramid serves lunch and dinner, and reservations are recommended. Wahlburgers Wild on the main floor serves breakfast from 7 AM to 10 AM daily. The Fishbowl and The Den are the bars on site.

What are check-in, check-out and parking arrangements?

Check-in begins at 4 PM and check-out is at 11 AM . Early check-in may be possible for a fee, subject to availability. Overnight parking costs $20 plus tax per night, for valet or self-parking, and valet is recommended.

Terrace Suite

What does the Terrace Suite at Big Cypress Lodge look out on?

The Terrace Suite has a city view of downtown Memphis from its private terrace . Some other rooms at the lodge face the indoor cypress swamp inside the Pyramid instead. This one is the room for guests who want the skyline.

What is the bathroom like in the Terrace Suite?

The private bathroom has a deep soaking bathtub and a separate rainfall shower . It also has bathrobes, a hair dryer, shampoo, soap, towels and free toiletries. Accessible features include a grab bar near the toilet, a raised toilet seat and a low-height counter and sink.

Is the Terrace Suite wheelchair accessible?

Yes. The suite offers wheelchair accessibility , along with a grab bar near the toilet , a raised toilet seat and a low-height counter and sink in the bathroom.

What is included with a stay in the Terrace Suite?

Your stay includes complimentary Wi-Fi , Sky High Ride tickets , the 24-hour fitness center on level three, 24-hour business center access and a complimentary on-demand shuttle around downtown Memphis. In the room you also have free bottled water, a minibar, a refrigerator, an electric kettle and a toaster. Overnight parking is a separate $20 + tax per night, covering valet or self-parking.

Is the Terrace Suite a good choice for couples or families?

It works well for couples and for a small family of three , with a king bed, a dining table, a desk and a free crib on request. Children of all ages are welcome, and children 13 and older are charged as adults. The lead guest must be 21 or older to check in.

Where can I eat without leaving Big Cypress Lodge?

Several venues are inside the Pyramid. The Lookout at the Pyramid sits at the top, Wahlburgers Wild is on the main floor and serves breakfast from 7 AM, and The Den Bar & Lounge is on the third floor. In-room dining runs limited hours: Sunday to Thursday 11 AM to 9 PM and Friday to Saturday 11 AM to 10 PM.

Does Big Cypress Lodge have a pool?

There is no swimming pool on site. Guests can instead use the 24-hour fitness center, ride the Sky High Ride to the observation deck, and look over the indoor cypress swamp with its alligators and fish ponds. The Mississippi Terrace is a favorite spot for fire pits and river views.

What are check-in and check-out times for the Terrace Suite?

Check-in begins at 4 PM and check-out is at 11 AM . You can use the hotel facilities before check-in on arrival day. Early check-in may be available for $50 + tax, subject to room availability. Late check-out is $50 after 11 AM, and it is waived only if pre-approved.

Treehouse Room

What does the Treehouse Room at Big Cypress Lodge look out on?

The Treehouse Room is a one-bedroom room with a resort view . Rooms at Big Cypress Lodge have screened-in porches that overlook either the indoor cypress swamp inside the Pyramid or downtown Memphis and the Mississippi River . The swamp has tall cypress trees, fish ponds and alligators.

How are the beds arranged, and how many people does the Treehouse Room sleep?

The room is set up with 1 king bed or 2 queen beds and sleeps up to 4 guests . Beds have pillowtop mattresses. A rollaway or extra bed cannot be added, so four is the maximum.

What is the bathroom like in the Treehouse Room?

The private bathroom has a deep soaking bathtub and a separate rainfall shower . It comes with bathrobes, towels, a hair dryer, soap, shampoo and other free toiletries. Accessibility features include a grab bar near the toilet, a low-height counter and sink, and a raised toilet seat.

What can I eat or drink in the room without leaving?

The room has a minibar, a refrigerator, an electric kettle and a toaster , plus complimentary bottled water and a dining table. Room service runs on limited hours: Sunday–Thursday 11 AM–9 PM and Friday–Saturday 11 AM–10 PM. The lodge also has on-site dining, including Wahlburgers Wild on the main floor and The Lookout at the top of the Pyramid.

Can I bring a group in two rooms, or travel with a dog?

Connecting rooms are available for groups that want to stay together. Big Cypress Lodge welcomes up to two dogs for $75 per pet, per stay. Cats are not permitted, and pets cannot be left unattended in the room. Service animals stay at no extra charge.

What is included with my stay, and is there a pool?

Your stay includes the 24-hour fitness center , complimentary Sky High Ride tickets , a complimentary on-demand shuttle around downtown, Wi-Fi and 24-hour business center access. Big Cypress Lodge has no swimming pool . Guests can enjoy the indoor swamp, the Fishbowl bowling alley, The Den lounge and the Mississippi Terrace. The Terrace bar is closed for the season from November 1 to March 31.

What should I know about parking, check-in and check-out?

Check-in begins at 4 PM and check-out is at 11 AM . You can use the facilities before your room is ready, and early check-in may be possible for $50 plus tax, subject to availability. Bring a photo ID and credit card, as a $100 authorization hold is placed at check-in. Overnight parking at the Pyramid is $20 plus tax per night , for valet or self-parking, and the lodge recommends valet.

How do I get from Memphis International Airport and around downtown?

The lodge does not run a dedicated airport shuttle, but it can arrange a transfer, and rideshare or taxi is the usual way in from MEM. The drive is roughly 17–26 minutes. Once there, the complimentary on-demand shuttle serves downtown Memphis, including Beale Street, and runs daily until 10 PM. Beale Street is only a few minutes' drive away.

Food & drink

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Is breakfast included at Big Cypress Lodge?

No. Breakfast at Big Cypress Lodge is available for purchase and is not included in the room rate.

Where can I eat breakfast at Big Cypress Lodge?

Wahlburgers Wild serves breakfast daily from 7:00 AM–10:00 AM with a full breakfast menu available for purchase.

What are the dining options at Big Cypress Lodge for lunch and dinner?

On-site options include The Lookout at the Pyramid (lunch & dinner) and Wahlburgers Wild; The Fishbowl and The Den are bar/lounge options serving bar food and drinks.

What are the hours for The Lookout at the Pyramid at Big Cypress Lodge?

The Lookout at the Pyramid is open Monday–Saturday 11:00 AM–9:00 PM and Sunday 11:00 AM–8:00 PM.

Does Big Cypress Lodge offer in-room dining or room service?

Yes. In-Room Dining is available Sunday–Thursday 11:00 AM–9:00 PM and Friday–Saturday 11:00 AM–10:00 PM.

Can families with children dine at Big Cypress Lodge restaurants?

Yes. Big Cypress Lodge welcomes families and children may dine at on-site restaurants; note children 13 and older are charged as adults.

Do I need reservations for restaurants at Big Cypress Lodge?

Reservations are recommended for The Lookout at the Pyramid; for other on-site venues, walk-ins are commonly accepted but peak times may be busy.

Are alcoholic drinks available at Big Cypress Lodge venues?

Yes. The Lookout, The Fishbowl, The Den, and Mississippi Terrace offer full-service bars and specialty drinks during their posted hours.

Is there a casual or quick-food option at Big Cypress Lodge?

Yes. Wahlburgers Wild on the main floor offers casual dining and bar fare throughout the day.

Does Big Cypress Lodge provide kid-friendly menu items?

Yes. The property has a children's menu available at on-site restaurants.

Spa & wellness

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Does Big Cypress Lodge have a spa on site?

Yes. The on-site spa is Big Cypress Spa by Gould's, located on the 2nd floor of the property.

What are the hours for Big Cypress Spa by Gould's at Big Cypress Lodge?

The spa is open Tuesday–Saturday 9:00 AM–5:00 PM and Sunday 10:00 AM–5:00 PM, with an appointment-only slot Tuesday–Saturday 5:00 PM–7:00 PM; the spa is closed Mondays.

Do spa treatments cost extra at Big Cypress Lodge?

Yes. Spa treatments carry an additional cost and are not included in the room rate.

What types of treatments does Big Cypress Spa by Gould's offer?

The spa offers massages, facials, manicures, pedicures, and men's treatments, including branded and signature facial options listed on the spa menu.

Do I need to book spa appointments in advance at Big Cypress Lodge?

Yes. Guests are encouraged to book spa treatments in advance to secure preferred appointment times.

Is the spa always available during my stay at Big Cypress Lodge?

Spa hours are published, but some recent guest reviews reported the spa being nonfunctional or closed during certain stays, so you should confirm availability before arrival.

Can spa services be added to my room bill at Big Cypress Lodge?

The property accepts major credit cards and typically allows spa charges to be placed on the guest folio, but confirm payment options with the spa when booking.

Where exactly is Big Cypress Spa by Gould's located within Big Cypress Lodge?

The spa is located on the 2nd floor of Big Cypress Lodge at 1 Bass Pro Drive.

Pools & on site

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Does Big Cypress Lodge have a swimming pool?

No. Big Cypress Lodge does not have a swimming pool on site.

Why do some guests think there is a pool at Big Cypress Lodge?

The hotel overlooks an indoor bayou/swamp ecosystem with water features and cypress trees inside the Pyramid, which some guests mistake for a pool.

Are there any water-based activities at Big Cypress Lodge?

There is an indoor swamp ecosystem with alligators and fish ponds and daily fish feedings at the adjoining aquarium, but no pool or beach activities on site.

Is there a beach or lake access near Big Cypress Lodge?

No. Memphis is an inland river city; there are riverfront parks and trails near the hotel but no ocean or lake beaches.

Can I swim in the Mississippi River near Big Cypress Lodge?

Swimming in the Mississippi River is not a hotel service; the property is close to riverfront attractions, but the hotel does not offer river swimming or supervised beach areas.

Where can I go for water recreation near Big Cypress Lodge?

Nearby riverfront areas, Mud Island River Park, and organized riverboat cruises depart from downtown locations; the hotel is within walking distance of some riverfront attractions.

Does Big Cypress Lodge offer towels or facilities for swimming?

Because there is no pool on property, the hotel does not provide pool towels or poolside facilities.

Weather & seasons

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When is the best time to visit Memphis and Big Cypress Lodge for pleasant weather?

Spring (April to early June) and fall (mid-September to early November) are generally the most pleasant times for outdoor sightseeing in Memphis.

What is Memphis weather like in summer at Big Cypress Lodge?

Summer is the hottest season with high humidity; expect hot, steamy weather during late May through September.

When is Memphis's cool season and what should I expect?

The cool season runs roughly November 28 to February 25, with average daily highs below about 57°F and generally cooler conditions.

Is winter a good time to get lower hotel rates at Big Cypress Lodge?

Yes. Winter (December through March) is typically the least crowded and often the lowest-cost time to visit Memphis.

Does Memphis have a rainy or severe weather season I should watch for when staying at Big Cypress Lodge?

Spring is Memphis's primary rainy season and spring (and to a lesser extent mid-to-late fall) carries the highest chance of severe weather, so stay weather-aware during those periods.

Are any Big Cypress Lodge amenities seasonal?

Yes. The Mississippi Terrace bar is closed for the season from November 1 through March 31; terrace access remains available but the bar operates seasonally.

When is the hot season in Memphis?

The hot season typically lasts about four months from late May through late September, with average daily highs above the low 80s°F.

Does weather affect the Sky High Ride or outdoor observation areas near Big Cypress Lodge?

The Sky High Ride and observation deck have posted hours, but severe weather can affect operations; check current hours and status before you go.

Getting there & around

9
Where is Big Cypress Lodge located?

Big Cypress Lodge is at 1 Bass Pro Drive, Memphis, Tennessee, 38105, inside the Bass Pro Shops Pyramid.

What is the nearest airport to Big Cypress Lodge and how long is the drive?

The nearest airport is Memphis International Airport (MEM); typical drive times from MEM to the Pyramid are roughly 17–26 minutes depending on traffic.

Does Big Cypress Lodge provide airport shuttle service?

The property does not provide a dedicated airport shuttle; guests typically use arranged airport transfers, taxis, or rideshare services.

Is parking available at Big Cypress Lodge and how much does it cost?

Overnight parking at the Pyramid requires a mandatory parking fee of $20 + tax per night, which covers either self-parking or valet service; the property recommends valet for the gated, video‑monitored lot.

Does Big Cypress Lodge offer a shuttle to downtown attractions like Beale Street?

Yes. Big Cypress Lodge offers a complimentary on‑demand downtown shuttle to areas including Beale Street; the shuttle is requested via the JM Nature Resort Shuttle app and runs on a first‑come, first‑served basis.

What are check-in and check-out times at Big Cypress Lodge?

Check-in begins at 4:00 PM and check-out is at 11:00 AM; early check-in may be available for a fee and late check-out fees apply unless pre-approved.

Is there a minimum age to check in at Big Cypress Lodge?

Yes. The lead guest checking in must be 21 years or older, though children of all ages are welcome to stay once checked in.

Is Big Cypress Lodge pet friendly?

Big Cypress Lodge welcomes up to two dogs per room for a $75 fee per pet, per stay; service animals are allowed free of charge. Cats are not permitted and pets may not be left unattended in rooms.

Is Big Cypress Lodge smoke‑free?

Yes. Big Cypress Lodge is a completely non‑smoking property throughout guestrooms and indoor common areas.

Things to do

9
What on‑site activities are available at Big Cypress Lodge?

On site you can ride the Sky High Ride and visit the glass observation deck, go bowling on the 13‑lane Fishbowl alley, try on‑site archery, visit the Bass Pro aquarium for daily fish feedings, and shop inside the Bass Pro Shops complex.

Are Sky High Ride tickets included with a stay at Big Cypress Lodge?

Yes. Complimentary Sky High Ride tickets to the glass observation deck are included with a stay at Big Cypress Lodge.

Does Big Cypress Lodge have a swimming pool or beach?

No. Big Cypress Lodge does not have a swimming pool or beach; many rooms overlook an indoor bayou/swamp ecosystem instead.

Is there a fitness center at Big Cypress Lodge?

Yes. A 24‑hour fitness center on level three is included with every stay at no extra charge.

Can guests go bowling at Big Cypress Lodge?

Yes. The Fishbowl bowling alley has 13 lanes and is located on the main floor; hours and last‑lane policies are published by the property.

Is the on‑site spa at Big Cypress Lodge open and what services are offered?

Big Cypress Spa by Gould’s operates on the 2nd floor and offers massages, facials, manicures, pedicures, and men's treatments; spa treatments carry an additional cost and availability should be confirmed in advance since some recent guest reports note closures.

Can families find kid‑friendly activities at Big Cypress Lodge?

Yes. The property welcomes children of all ages and offers family‑friendly activities such as the Sky High Ride, bowling, and the Bass Pro Shops aquarium, plus a children's play area and children's menu at on‑site restaurants.

What nearby attractions can I visit from Big Cypress Lodge?

Nearby attractions within walking or short driving distance include Beale Street, FedExForum, Sun Studio, Mud Island River Park, and riverfront activities such as narrated riverboat cruises and the Big River Crossing pedestrian bridge.

Are there seasonal or schedule changes I should check before visiting attractions?

Yes. Some venue hours and seasonal closures (for example, Mississippi Terrace bar season dates and spa hours) are posted by the property, so confirm current hours or seasonal closures before you go.

Weddings & celebrations

9
Does Big Cypress Lodge host weddings and receptions on site?

Yes. Big Cypress Lodge offers on‑site ceremony backdrops, reception spaces, on‑site lodging, and on‑site catering for weddings and related celebrations.

What wedding venues are available at Big Cypress Lodge?

Available event spaces include the Mississippi Terrace, Ducks Unlimited Gallery, Waterfowl Gallery, Flyway, Delta Room, Gator Room, and the Cattail Boardroom, among others.

How many guests can Big Cypress Lodge accommodate for a wedding?

The property’s wedding venues can accommodate up to about 280 wedding guests for ceremonies, receptions, and rehearsal dinners when combining spaces; individual space capacities vary (for example, Mississippi Terrace capacity is listed as 250 guests).

What is the Mississippi Terrace and is it available for private events?

Mississippi Terrace is a third‑floor outdoor terrace with river views, two fire pits, oversized furniture, and a full bar; it is available for private parties and is often reserved exclusively for hotel guests on most evenings.

Can Big Cypress Lodge provide catering for weddings?

Yes. The property offers on‑site catering for wedding events; specific menu options, pricing, and service details should be arranged directly with the hotel’s events team.

Are there small or boardroom‑style spaces for rehearsal dinners or meetings?

Yes. The Cattail Boardroom provides a boardroom setting for up to 10 people, and there are multiple breakout rooms and smaller event spaces suitable for rehearsal dinners or private meetings.

Is lodging available for wedding guests at Big Cypress Lodge?

Yes. The hotel has on‑site lodging including room types like Interior Room, Duck Cabin, Treehouse Room, Terrace Suite, and others to accommodate wedding guests.

Do any wedding spaces offer outdoor views or riverfront access?

Yes. Mississippi Terrace offers outdoor terrace river views, and some rooms and event spaces provide views of downtown Memphis and the Mississippi River.

Who do I contact to book a wedding at Big Cypress Lodge?

For event planning and bookings, contact the hotel's events/sales team or your booking agent at BookResorts; BookResorts agents are available 24/7 at +1 (888) 605-1350 to assist with reservations and questions.

Booking & prices

9
Are meals included in the room rate at Big Cypress Lodge?

No. Big Cypress Lodge is not an all‑inclusive property; breakfast and other meals are available for purchase separately.

Is breakfast included at Big Cypress Lodge?

No. Breakfast is available for purchase at on‑site restaurants such as Wahlburgers Wild rather than being included with the room rate.

What room types are available at Big Cypress Lodge?

Available room types include Interior Room; Duck Cabin; Exterior Room; Fly Fishing Lodge; Terrace Room; Terrace Suite; and Treehouse Room.

Is Wi‑Fi included in the room rate?

Yes. Complimentary Wi‑Fi is included with a stay at Big Cypress Lodge.

Is parking included in the room rate?

No. Overnight parking requires a mandatory $20 + tax per night parking fee that covers either self‑parking or valet service.

Will the hotel place a hold on my card at check‑in?

Yes. A $100 authorization hold is placed on the guest's card at check‑in.

What payment methods does Big Cypress Lodge accept?

The property accepts major credit cards including Mastercard, Visa, and American Express; some listings also note Discover may be accepted.

Are spa services or fitness access included with the room?

Fitness center access is included at no extra charge, but spa treatments at Big Cypress Spa by Gould’s carry an additional cost and are not included in the room rate.

Can I book Big Cypress Lodge through BookResorts and who can I call for help?

Yes. BookResorts can book stays at Big Cypress Lodge; BookResorts agents are available 24/7 at +1 (888) 605-1350 to help with reservations and questions.

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Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Big Cypress Lodge after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

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Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

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These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

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Last updated: January 1, 2026

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