What’s included with a room and what costs extra
Rooms at Big Cypress Lodge include complimentary Wi‑Fi, access to the 24-hour fitness center, complimentary Sky High Ride tickets, access to the business center, on‑demand downtown shuttle service, and valet parking access. Many on‑site services and activities — meals, spa treatments, bowling lanes, parking overnight fee, pet fee and most treatments/tickets beyond the included Sky High Ride — cost extra.
In this guide
What’s included with every room
All room rates include complimentary Wi‑Fi, 24‑hour access to the fitness center (level three), and 24‑hour business center access. Guests also receive complimentary Sky High Ride tickets and may use the on‑demand downtown shuttle (hours vary; confirm on arrival).
Valet parking is available to guests and is included in the sense the property provides valet service; however, an overnight parking fee is required (see parking section). Guests also have 24‑hour access to the hotel with their room key even after the Pyramid closes for the day.
- Complimentary Wi‑Fi throughout the property
- 24‑hour fitness center (no extra charge)
- Complimentary Sky High Ride tickets (glass elevator/observation deck)
- On‑demand downtown shuttle service (app request, first‑come first‑served)
- 24‑hour business center access
- 24‑hour building access with room key
| Included | Notes |
|---|---|
| Wi‑Fi | Complimentary throughout |
| Fitness center | 24‑hour access on level three |
| Sky High Ride tickets | Complimentary with stay; ride hours apply |
Room types and basic in‑room features
Big Cypress Lodge has multiple room types (Interior Room, Duck Cabin, Exterior Room, Fly Fishing Lodge, Terrace Room, Terrace Suite, Treehouse Room). Rooms are individually styled; some include screened porches or balconies overlooking the indoor cypress swamp or downtown/Mississippi River.
Standard in‑room items and housekeeping are provided, and the property enforces a non‑smoking policy throughout. If you need specifics (rollaway, crib, accessibility features), ask the hotel when you book — those details aren’t listed in full here.
- Room names (exact): Interior Room; Duck Cabin; Exterior Room; Fly Fishing Lodge; Terrace Room; Terrace Suite; Treehouse Room
- Rooms have lodge-style décor and many offer screened porches or balconies
- Property-wide non‑smoking policy
| Room type | Common bed options |
|---|---|
| Interior Room | 1 King Bed or 2 Queen Beds |
| Duck Cabin | 1 King Bed |
| Terrace Suite | 1 King Bed |
Check‑in, deposits and housekeeping policies
Official check‑in starts at 4:00 PM; check‑out is at 11:00 AM. Early check‑in before 4 PM may be available by request for a $50 + tax fee subject to room availability. A $100 authorization hold is placed on the guest’s card at check‑in.
Late check‑out fees apply if you leave after 11:00 AM (fee schedule: $50 after 11 AM, half‑day after 1 PM, full‑day after 3 PM) unless pre‑approved. Guests changing rooms must vacate the first room by 11:00 AM and the replacement room will be available after 4:00 PM.
- Check‑in: 4:00 PM (early check‑in possible for a fee)
- Check‑out: 11:00 AM (late check‑out fees apply)
- $100 authorization hold taken at check‑in
- Lead guest must be 21+ to check in; children of all ages may stay
| Policy | Key detail |
|---|---|
| Check‑in time | 4:00 PM |
| Check‑out time | 11:00 AM |
| Deposit/hold | $100 authorization hold at check‑in |
What costs extra: meals, dining and room service
Big Cypress Lodge is not an all‑inclusive property. Meals and alcoholic drinks are not included in the room rate — breakfast, lunch and dinner are available at on‑site outlets for purchase. Wahlburgers Wild serves breakfast (7:00 AM–10:00 AM) and the Lookout at the Pyramid serves lunch and dinner; hours vary by venue.
In‑room dining is offered but billed to the room. If you want breakfast included in your rate, confirm that option when booking — standard room rates do not include breakfast.
- Wahlburgers Wild: breakfast service 7:00 AM–10:00 AM; lunch/dinner hours listed on property site
- The Lookout at the Pyramid: lunch & dinner (hours Mon–Sat 11 AM–9 PM; Sun 11 AM–8 PM)
- In‑room dining available (Sunday–Thursday 11 AM–9 PM; Friday–Saturday 11 AM–10 PM)
- Alcoholic drinks, specialty menu items and most dining are extra
| Dining option | Typical hours |
|---|---|
| Wahlburgers Wild (breakfast available) | Breakfast 7 AM–10 AM (daily) |
| The Lookout at the Pyramid | Mon–Sat 11 AM–9 PM; Sun 11 AM–8 PM |
| In‑room dining | Sun–Thu 11 AM–9 PM; Fri–Sat 11 AM–10 PM |
On‑site activities and what you’ll pay for
The property includes a range of on‑site activities. Complimentary items with a stay include Sky High Ride tickets and access to the downtown shuttle; many other activities carry extra charges or have separate booking requirements.
Spa services, archery, bowling lanes, and specialty experiences are available on site but typically cost extra. Confirm hours and current availability (the spa has specific operating hours and some guests have reported closures at times).
- Complimentary: Sky High Ride tickets (subject to Sky High Ride hours)
- Included: on‑demand downtown shuttle service (app request)
- Extra cost: Big Cypress Spa by Gould’s treatments (massage, facials, mani/pedi)
- Extra cost: The Fishbowl bowling (13 lanes) and on‑site archery range — check availability and booking
- Aquarium fish feedings and museum/gallery access are on the retail side; some events may have fees
| Activity | Included or Extra |
|---|---|
| Sky High Ride (observation deck) | Included with stay |
| Fitness center | Included |
| Spa treatments (Big Cypress Spa by Gould’s) | Extra — book ahead |
Parking, pets and other common extra fees
Overnight parking at the Pyramid requires a mandatory parking fee (the property charges a required parking fee of $20 + tax per night). The hotel offers both valet and self‑parking; the property recommends valet for the gated, monitored lot.
Pets: Big Cypress Lodge allows up to two dogs per room for an additional fee ($75 per pet, per stay). Service animals are welcome without charge. Other incidental charges (minibar, pay movies if offered, telephone calls, damage charges) may apply to your folio.
- Required overnight parking fee: $20 + tax per night (covers valet or self‑parking)
- Pet fee: $75 per dog, per stay (maximum two dogs; service animals exempt)
- Guests must present photo ID and the card used to guarantee at check‑in
- Incidental authorization hold: $100 at check‑in
| Item | Typical charge status |
|---|---|
| Overnight parking | Required fee (per night) |
| Pet fee | $75 per dog, per stay |
| Incidentals authorization | $100 hold at check‑in |
